Extended Warranties

Here at OneQuality.com, we want our customers to feel confident that they can enjoy using their pre-owned gear for years to come. Therefore, we recently partnered with Mack Camera & Video Service to provide cost-effective extended warranties on most of our items.

 Extended Warranty FAQs

1. How long does the Mack Extended Warranty last?

The Mack Extended Warranty lasts for 2 years.

2. Are there any deductibles associated with the Mack Extended Warranty?

No, you only have to pay for shipping costs.

3. Does the Make Extended Warranty need to be registered? 

Yes, the Mack Extended Warranty must be registered with Mack within 30 Days of the purchase.

In addition: Warranty coverage begins 45 days after the date of purchase.  In addition, warranties currently available only to buyers in the USA. For the full terms and a sample warranty, please see below.

Sample Warranty and Terms:

The Video equipment registered below is guaranteed to operate properly according to photographic specifications for a period of 2 years from date of purchase (excluding the first 45 days from purchase date). In the event that this equipment requires any repairs or service it must be delivered post paid with warranty #, the owner's name and address, proof of purchase and description of difficulties encountered to Mack Camera & Video Service, 200 Morris Ave., Springfield, N.J. 07081 with a check for $10.00 for shipping and handling in the continental U.S. (cost subject OT change) overseas shipping to be determined. Any questions call (973) 467-2291 (973) 467-2291 or 800-252-MACK. The equipment will be restored to proper operating condition at no charge to you (this includes warranted parts and labor). Such service, repair or adjustment of the equipment is assured the original purchaser only, provided the equipment has not been, misused, tampered with, modified or damaged as a result of accident, water, sand, impact or lack of proper care as indicated in the manual operations. This limited warranty is not transferable. Mack Camera & Video Service reserves the right to terminate warranty contracts if invoices are not paid according to terms and not valid until after receipt of payment from dealer. Parts pending availability from manufacturer. This limited warranty applies only to the product specified herein. It does not cover flashes, batteries, lens, loss,s and additional accessories, or other expenses or consequential damages. lens requires separate warranty. Camera must be less than 7 years old at the time of purchase to qualify for this warranty. Retain this portion of your contract, it is your proof of ownership. You will be required to present it for service. Distinctive markings not listed on warranty card below will be considered as new.


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