OneQuality Guarantee

  • We thoroughly inspect, professionally test, and rate all items so you know exactly what you are getting.
  • We offer free 30-day warranties on all products.
  • We offer a risk free return policy, with a 7-day inspection period.
  • We have an easy, hassle-free return process.
  • We have extended warranties available on many of our items.

Lighting Fast Shipping

  • We typically ship items within one business day of receiving payment.

Selection

  • We have one of the largest selections of pre-owned professional video gear on the web.
  • We get new items in frequently so be sure to check back daily.

Our Offers

  • We will buy your gear regardless of whether you buy ours. In fact, the offer is the same whether you are trading-in or selling to us us outright.
  • Unlike most other purchasers of pre-owned gear, we attempt to make money through selling a large volume of products at a lower margin rather than a smaller volume at a higher margin. What does this mean for you? It means that our offers for your used gear are typically substantially higher than our competitors!
  • We have a buyback guarantee on all items we sell. If you wish to trade-up or sell us back an item you purchased from us within 30 days from the original purchase date, we will buy it back for 80% of the original purchase price as long as it functions as well as it did when we sold it to you.

Service

  • We provide customer service via our toll-free telephone number, live chat and email.
  • We are not satisfied with happy customers; we want our customers to be thrilled with their OneQuality.com shopping experience.

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