OneQuality Guarantee

• We thoroughly inspect, professionally test, and rate all items so you know exactly what you are getting.
• We offer free 30-day warranties on all products.
• We offer a risk free return policy, with a 7-day inspection period.
• We have an easy, hassle-free return process.
  
• We have extended warranties available on many of our items.
  

Lighting Fast Shipping

• We typically ship items within one business day of receiving payment.
  

Selection

• We have one of the largest selections of pre-owned professional video gear on the web.
• We get new items in frequently so be sure to check back daily.
  

Our Offers

• We will buy your gear regardless of whether you buy ours. In fact, the offer is the same whether you are trading-in or selling to us us outright.
• Unlike most other purchasers of pre-owned gear, we attempt to make money through selling a large volume of products at a lower margin rather than a smaller volume at a higher margin. What does this mean for you? It means that our offers for your used gear are typically substantially higher than our competitors!
• We have a buyback guarantee on all items we sell. If you wish to trade-up or sell us back an item you purchased from us within 30 days from the original purchase date, we will buy it back for 80% of the original purchase price as long as it functions as well as it did when we sold it to you.
  

Service

• We provide customer service via our toll-free telephone number, live chat and email.
• We are not satisfied with happy customers; we want our customers to be thrilled with their OneQuality.com shopping experience.